Legal Information
1. Company Information
NUVERION AI LTD
71–75 Shelton Street
Covent Garden
London, United Kingdom
WC2H 9JQ
Company Number: 16694502
Registered in England and Wales under the Companies Act 2006.
2. Contact
For all legal, compliance, or data protection inquiries, please contact:
📩 support@nuverion.com
3. Privacy Policy (GDPR & CCPA)
Last updated: September 2025
NUVERION AI LTD (“Nuverion,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and AI agents.
Information We Collect
Business contact information (name, company name, email address, phone number, job title)
Account data if you register for a demo or service
Communications you send us (emails, forms, chat interactions with AI agents)
Usage data (IP address, browser type, device information, time spent on pages)
Customer interaction data processed by our AI agents on behalf of clients
How We Use Your Information
We process personal data for the following purposes:
To provide and improve our services
To respond to inquiries and provide customer support
To qualify leads and route them appropriately
To send service-related communications (with consent where required)
To comply with legal and regulatory requirements
We do not sell personal data to third parties.
Legal Basis for Processing (GDPR)
Consent (e.g., marketing communications)
Legitimate interests (e.g., B2B services, fraud prevention)
Contractual necessity (e.g., fulfilling demo requests or service agreements)
Legal obligation (e.g., tax or regulatory compliance)
Your Rights (GDPR & CCPA)
Depending on your location, you have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Data portability (machine-readable format)
Opt out of automated communications and targeted outreach
California residents: opt out of sale/sharing of personal data
To exercise your rights, contact: support@nuverion.com
Data Retention
We retain personal data only as long as necessary for the purposes outlined above or as required by law.
Data Security
Enterprise-grade encryption (in transit & at rest)
Role-based access controls
Continuous monitoring
No system is 100% secure; while we take robust measures, we cannot guarantee absolute protection.
International Data Transfers
Your data may be processed in the UK, EU, or United States. We ensure all transfers comply with GDPR, including use of Standard Contractual Clauses (SCCs).
Cookies and Tracking
Our website uses cookies to:
Enable essential functionality
Measure and improve performance (analytics)
Personalize content where applicable
You can control cookies via your browser or our cookie banner.
Third-Party Services
We may use trusted providers (e.g., analytics, CRM, cloud hosting). These are contractually bound to process data securely and in compliance with GDPR & CCPA.
Children’s Privacy
Our services are designed for B2B use and are not directed at children under 16. We do not knowingly collect data from minors.
Updates
We may update this Privacy Policy. The latest version is always available on this page.
4. Terms of Service
Last updated: September 2025
These Terms of Service (“Terms”) govern your use of NUVERION AI LTD’s website and services. By accessing or using our services, you agree to these Terms.
Services Provided
Nuverion provides AI-powered outbound and inbound agents for B2B sales, customer engagement, lead generation, qualification, outreach, retention, and related communications.
Eligibility
Services are for business-to-business (B2B) use only. By using them, you confirm you act on behalf of a business entity.
Acceptable Use
You agree not to:
Use services unlawfully or deceptively
Provide false or misleading information
Attempt unauthorized access to systems or data
Use services to target individuals under 18
Customer Responsibilities
Ensure compliance with your own industry’s regulations (e.g., telemarketing laws, Do Not Call lists)
Provide accurate and lawful customer data
Remain responsible for campaign outcomes
Data & Privacy
All data handling complies with this Privacy Policy
Customer-provided data remains the customer’s property
Nuverion acts as data processor on customer’s behalf
Intellectual Property
All IP in the Nuverion platform, AI models, and technology remains the exclusive property of NUVERION AI LTD
Customers receive a non-exclusive, limited license to use services as per contract
Service Availability
We strive for high availability but cannot guarantee uninterrupted, error-free operation. Temporary downtime may occur for maintenance or updates.
Payment & Subscriptions
Where applicable, fees are billed according to contract or subscription plan. Non-payment may result in suspension or termination.
Termination
We may suspend or terminate services for breach of these Terms or unlawful use
Customers may terminate per contract cancellation rules
Limitation of Liability
Nuverion provides AI tools but does not guarantee specific business outcomes. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.
Governing Law
These Terms are governed by the laws of England and Wales. Disputes fall under the jurisdiction of UK courts.
Changes
We may update these Terms; continued use after updates constitutes acceptance.
5. Cookie Policy
Last updated: September 2025
Nuverion uses cookies and similar technologies to ensure functionality, improve user experience, and analyze performance.
Types of Cookies
Essential: Core website functionality (cannot be disabled)
Analytics & Performance: Site usage insights (e.g., Google Analytics)
Functional: Save preferences like language or region
Marketing: Deliver relevant ads and measure campaigns (if activated)
Managing Cookies
Non-essential cookies activate only with user consent (via banner). Control or disable cookies anytime in your browser settings.
Third-Party Cookies
Trusted providers (e.g., Google, CRM platforms) may set cookies per their own privacy policies.
Consent
By using this site, you consent to cookies in line with this Cookie Policy. Consent can be withdrawn via banner or browser.
6. Compliance & Security
100% GDPR, UK GDPR, and CCPA compliance
Enterprise-grade encryption (at rest & in transit)
Role-based access controls
Audit-ready logs
No resale of data or unauthorized sharing
7. Google Site Kit & Third-Party Services
This website uses Site Kit by Google, which integrates Analytics, Search Console, and related Google services. Data is processed according to Google’s Privacy Policy and applicable laws.
8. Governing Law
This website and all agreements are governed by the laws of England and Wales.
9. Media Credits
All stock videos and images are sourced from [Pexels](https://www.pexels.com) under the Pexels License.
They are free for commercial use and do not require attribution.
NUVERION AI LTD does not claim ownership of these assets.